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Privacy Policy

 

Privacy Policy

Last modified: August 15, 2024

1. Introduction

Riya Realty Group ("we", "our", or "us") respects your privacy and is committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit www.riyarealty.com (“Website”) or interact with any of our services (collectively, "Services"), including listings, inquiries, and client communications.

Our Services focus on real estate in Mumbai and Pune, in accordance with Maharashtra RERA and relevant Indian privacy regulations, including the Digital Personal Data Protection Act, 2023.

2. Scope

This Policy applies to personal data collected:

  • Through the Website and related digital services,
  • Via electronic communications (e.g., email, contact forms),
  • During your engagement with our agents or broker partners,
  • From applicable third-party sources (e.g., public property records).

This Policy does not apply to offline data collection or third-party websites linked from our site.

3. Information We Collect

We may collect:

  • Personal Details: Name, contact information (email, phone), address, preferences.
  • Property & Search Data: Your real estate preferences, search history, messaging exchanges.
  • Technical Data: IP address, browser information, device type, site usage via cookies.
  • Third-Party Data: Public registry details, property records, information from social media or partners.

4. How We Collect It

  • Directly: When you submit forms or contact us.
  • Automatically: Using cookies, analytics, server logs.
  • From Partners: Public or trusted sources to enhance our property data.

5. How We Use Your Information

We use your data to:

  • Deliver and personalize our Services.
  • Respond to inquiries and facilitate property viewings.
  • Share market updates (with your consent).
  • Ensure compliance with RERA and legal obligations.
  • Enhance site functionality and user experience.

We do not sell your information to third parties.

6. Sharing Your Information

We may share information:

  • With service providers (e.g., IT, CRM, legal advisors).
  • To comply with legal or regulatory requirements.
  • During corporate transactions (merger, sale, etc.).
  • With your express consent.

7. Cookies & Tracking

We use cookies and similar technology to:

  • Improve Site functionality,
  • Remember your preferences,
  • Monitor performance and usage patterns.

You can manage cookie preferences via your browser. Blocking cookies may affect how the Site works for you.

8. Data Security

We implement reasonable technical and organizational safeguards to protect your data. However, no online system is entirely secure. Transmission of personal information is at your own risk.

9. Your Rights Under Indian Law

You have the right to:

  • Access, review, correct, or withdraw your personal data.
  • Delete your data or withdraw consent for certain uses.

To exercise these rights, reach out to contact@riyarealty.com.

10. External Links

Our Website includes links to third-party sites. This Policy does not apply there. Please review their privacy practices independently.

11. Changes to This Policy

We may update this Policy. The “Last Modified” date will reflect changes. If significant, we will provide notice on the Site.

12. Contact Us

For any privacy-related queries, write to:

Riya Realty Group

Email: contact@riyarealty.com

Address: The Meridian Towers, L.B.S. Marg, Ghatkopar West, Mumbai 400086, India